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12 ways to effectively promote a new product or service

12 ways to effectively promote a new product or service

Have you created an incredible product that you can't wait to tell the whole world about? But did you know that the launch and promotion are just as important as the quality of the product or service itself? To avoid facing the problem of low demand or, even worse, total indifference toward your product, you must carefully plan your promotion strategy. What types of strategies exist, and most importantly—which ones are best suited for your business? Let's find out.

Introduction

According to a report from Harvard Business School, about 30,000 new consumer products are introduced worldwide every year. Most of them—specifically 95%—are doomed not just to a lack of demand, but to total oblivion. Interestingly, no company, even the most experienced, is immune to such failure. If a giant like Colgate, with its massive loyal customer base, could experience a fiasco launching a line of frozen meals, then for a small or medium-sized business, such experiments could be a death sentence. Why does this happen? The answer is simple: an ineffective marketing strategy. This topic is debatable, interesting, and for some, even painful. Therefore, today we will look at how to choose the best way to promote a product advertising campaign to achieve maximum results.

Understanding the Target Audience

target audience

82% of entrepreneurs claim that researching and monitoring customer preferences helps them shape their marketing strategy. Without knowing what sets you apart from other businesses and who your current customers are, it's virtually impossible to move forward. Thus, you need to know exactly who your buyer is, why they choose you, and exactly where they buy your product.

Fortunately, a wealth of useful information can be found online. We are most interested in data and demographic statistics, as this knowledge will help you gain a clear, fact-based understanding of your audience.

When working on a target audience profile, you should pay special attention to the following factors:

  • Demographic information: this includes personal data such as place of residence, age, occupation, and income.

  • Psychographic information: personality traits, interests, beliefs, and lifestyle.

  • Goals, challenges, and pain points: here, as a seller, you must determine which goals, challenges, or pain points of a potential buyer relate to your product. For example, if you created an app for home workouts, an imaginary buyer might suffer from a sedentary lifestyle, feel insecure due to physical weakness, and aspire to become stronger.

  • Values: what your buyers value most. This includes not only values but also motivation. For instance, your buyer may be concerned about the environment and strive to reduce their carbon footprint, thus buying products exclusively from local manufacturers.

  • Favorite channels for receiving information: the places where your audience spends the most time. Watching videos on YouTube or TikTok, or scrolling through Instagram? It’s quite possible your audience trusts Google and other search engines the most. In that case, you definitely can't do without a Google My Business profile. Knowing where your audience views information is critically important when launching a paid advertising campaign.

  • Favorite type of content: there is a direct link between the type of content that resonates most with your audience and their favorite channels. What could it be? An e-book, social media posts, a video blog, or a podcast—it’s all content.

  • Buying behavior: how your buyer spends money—impulsively or thoughtfully? Might they buy a non-seasonal item just because they like it? Knowing the answers to these questions will help you better understand their motivation.

Remember, it is important not only to know your buyer but also to speak to them in their language.

target audience

Using Content Marketing

Content marketing is a reliable digital marketing tool used by about 97% of brands. This high figure is a result of the fact that modern consumers want to communicate with businesses and learn more about them through content. The main task of content marketing is to build brand authority, increase product awareness, and establish relationships with potential buyers.

There are many types of content:

  • promotional content;

  • blog posts;

  • electronic catalogs and articles;

  • images and infographics;

  • podcasts and videos;

  • case studies;

  • social media posts.

The best part is that you don't have to limit yourself. While writing blog posts, don't forget about video. Electronic catalogs and webinars featuring your specialists or guest experts also help in lead generation (finding new customers and obtaining their contact data) and increasing the engagement of current buyers. Content marketing is favored not only by your audience but also by search engines. Quality, regular content helps improve rankings and drive more traffic to product pages. Simply put, search engines like it when users find useful information. This is mutually beneficial: the search engine retains the user, and your content, if truly worthy, will appear high on the first page of search results. According to recent data, the organic #1 position in Google search provides a CTR (click-through rate) of 39.6%. That result is worth competing for.

Currently, content marketing is increasingly moving beyond blogs and social networks into the community format: Slack communities, Discord, Telegram channels, private groups, or email clubs. This allows early users to be turned into product ambassadors.

Create a closed community for early adopters and use it as a platform for testing, Q&A, and soft-launching.

Social Media Marketing

Social media has quickly made not only users but also businesses dependent on it. Statistics show that 91% of small businesses have their own social media pages. A smart move, as the number of active social media users has already reached 4.9 billion. Interestingly, most users don't stick to a single platform, using many simultaneously. The most popular social networks are:

  • Facebook

  • YouTube

  • WhatsApp

  • Instagram

  • Threads

  • WeChat

  • TikTok

When we talk about social media marketing, we mean the active use of social networks to achieve commercial goals. A simple question arises: how to start? First, we return to the need to define your target audience. Knowing them and the channels they use, you choose the most relevant platforms. By creating a company profile and posting on social media, you gradually fill the page with content.

social media marketing

Most social networks, such as Facebook and Instagram, allow you to set up profile advertising so that it is seen only by a specific age group or residents of locations you specify.

While you can simply use social media for promoting your brand, product, or service, it is also ideal for community development. This allows you to turn current clients into devoted buyers.

It is worth noting that social media has definitively moved into the short-form video format. Reels, YouTube Shorts, and TikTok have become not just channels for maximum reach, but primary points of first contact for a new product.

For the launch of a new product, brands are increasingly using:

  • a series of short videos instead of a single "launch post";

  • demonstrating the product in real use, rather than staged creatives;

  • adapting one video for different platforms without losing nativeness.

For a product launch, plan your promotion as a content series of 5–10 short videos:

  1. teaser;
  2. product demonstration in action;
  3. social proof;
  4. answers to FAQs;
  5. CTA.

Email Marketing Campaigns

These can be considered one of the oldest methods of electronic marketing, but despite everything, it remains an effective way to reach your customers. This is confirmed by the 66% of customers who make purchases after receiving such an email.

Classic newsletters should be combined with Waitlist mechanics. This is an expectation and pre-launch model where customers receive a teaser and already start generating demand for the product.

In addition, they:

  • whet interest in the product even before the release;

  • create a sense of exclusivity;

  • allow for the collection of a high-quality contact database.

An effective launch often consists of:

  1. Waitlist page
  2. A series of email or messenger messages
  3. Early access for subscribers
  4. Main launch day

Start collecting the waitlist at least 2–4 weeks before the release and use it as a key asset of the campaign.

What should the content for an email marketing campaign be so that it doesn't end up in the spam folder?

  • Send personalized emails.

  • The subject line should be concise and clear.

  • Send exclusive offers via email.

  • Offer discounts and promotional offers.

  • Use at least one call to action.

  • Don't forget to update your customer base.

  • Include your social media links.

While organic marketing is quite an effective strategy that can help increase traffic to a product page and bring in more potential clients, using paid advertising allows you to target and reach a new audience.

Many channels offer paid advertising, such as social networks and search engines like Google with its Google Ads and PPC marketing. This is a dynamic market that should not be ignored. In 2023, 80% of businesses worldwide use Google Ads. Furthermore, Google Ads reach the attention of 90% of internet users.

The main advantage of most of these platforms is that you can spend a fixed budget and see results. This means that any company, regardless of its size, can take advantage of paid advertising. These benefits include:

  • the ability to add images to Google Ads search ads;

  • the ability to test and optimize advertisements;

  • the ability to personalize advertising.

You can use all the data you receive from paid advertising, which, in turn, allows you to quickly make changes to your marketing campaign. Imagine you launched an ad on Facebook to promote a podcast. The podcast starts attracting a lot of traffic, meaning you see that your audience is interested in the topic. In this case, you can create a blog post, a step-by-step guide, or a checklist for additional product promotion.

paid advertising google ads

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Search Engine Optimization (SEO)

Search Engine Optimization, widely known by the acronym SEO, is an effective digital marketing strategy that helps increase the online visibility of your brand, service, or product. It is worth remembering that SEO is a long-term game—a strategic decision and a long-term promotion channel. Do not expect quick results here and now.

The main goal of search engine optimization is to optimize any kind of content—from a landing page to a blog—so that it can be easily found by both current and potential buyers.

SEO helps increase traffic and improve user interaction. There are several key elements to consider to improve this interaction:

  • relevant keywords;

  • quality backlinks;

  • linking;

  • meta descriptions;

  • images;

SEO, unlike paid advertising, is free, but that doesn't mean this strategy shouldn't be taken seriously. It involves constant work on quality content and regular strategy adjustments. Look at these figures: in 2023, 69% of marketers are actively engaged in SEO, whereas a year ago this percentage was 63%. This growth is a result of SEO proving its effectiveness.

seo

Influencer Marketing

This is literally the interaction between businesses and thought leaders to promote a product or service. This type of marketing can help you reach your target audience and improve your advertising campaign results. For this interaction to be useful for both parties, choose a thought leader who: a) shares the company's values and b) has an audience that would find your product interesting.

Remember that the number of followers is not a guarantee of success. What really matters is how the blogger interacts with their audience, the topics they discuss, and their interests. A study conducted by Glossy proves that micro-bloggers (audience less than 100,000) interact better with their followers, making them more attractive for collaboration.

What does influencer marketing usually look like? It can include:

  • event promotion;

  • sending product samples to a blogger for testing and subsequent review;

  • conducting giveaways;

  • handing over your social media page to a thought leader (for example, a blogger films and posts stories from your business account);

  • inviting a blogger as a host;

  • creating unique content at the customer's request.

What are the benefits for a business using influencer marketing?

  • Attracting a base of potential buyers, as almost 61% of survey respondents trust blogger recommendations.

  • Increasing sales.

  • Improving brand awareness.

The impact of influencer marketing is hard to overestimate. The more time we spend on social media, the more it influences our tastes and preferences. Statistics show that 82% of users have bought a product after seeing an ad on social media.

Today, influencer marketing has shifted focus from "reach" to trust and authenticity. This is why UGC content (user-generated content) and creator whitelisting have become key tactics for launching new products.

What this means in practice:

  • brands use content created by creators or customers as primary advertising material;

  • ads are launched on behalf of the creator, not the brand, which significantly increases CTR and trust;

  • UGC looks like a recommendation rather than an advertisement.

Hosting Webinars and Online Events

Webinars and online events are effective ways to increase interest in your product or service. First of all, they are ideal for improving interaction not only with your customer base but also with potential buyers. Additionally, they help convey the value of your offer and build trust with customers. Preparation for hosting webinars and online events includes two components: technical (choosing the platform) and conceptual (for whom and for what purpose you are hosting this event).

What advantages do webinars and online events provide in a modern marketing strategy?

  • Building trust and brand expertise
    Live communication and open answers to questions increase trust levels much faster than any advertisement.
  • Working as a warm-up tool before launch
    Webinars are ideal for waitlist strategies and early access mechanics.

  • Generating high-quality, warm traffic
    Event participants are already interested in the topic and ready for the next step—testing or purchase.

  • Helping convert leads into customers without a direct sale
    The purchase decision is formed through value rather than pressure.

  • Creating content for reuse
    Webinar recordings are easily adapted into short videos, emails, Reels, or Shorts.

To host a successful webinar or online event, you need to:

  • define your target audience;

  • consider what real benefit webinar participants will receive;

  • engage in promotion before the event and collect customer feedback after the event.

When preparing a webinar, remember that it cannot consist only of advertising your product. Moreover, 78% of users state that online events where someone actively tried to sell them a product actually repelled them. Users expect dialogue, honesty, and utility.

Online events built around aggressive sales not only fail to work but also lower brand loyalty. The best results are shown by events where the product is part of the solution to a problem, rather than the main hero of the presentation.

hosting webinars

Partnerships with Affiliates and Resellers

Partnership with affiliates and resellers involves involving third parties to promote and sell products, for which they receive a certain percentage of the profit.

Affiliates choose products they can sell and then advertise them on various platforms, such as social media. In case of success, the affiliate receives a small reward.

Modern affiliate partners are not just websites or coupon platforms, but creators, experts, and community leaders who integrate the product into their own content and communication with their audience. The reward can be a percentage of sales, a fixed fee, bonuses, or access to exclusive product features.

Affiliate marketing tools include:

  • short-form video (Reels, Shorts, TikTok);

  • social networks and personal brands of creators;

  • blogs and niche media;

  • email community newsletters;

  • messengers and private communities;

  • paid advertising through creator whitelisting.

This strategy has proven particularly effective for these industries:

  • education and online courses;

  • SaaS and digital services;

  • e-commerce and brands with communities;

  • travel and lifestyle;

  • beauty, wellness, and self-care.

Affiliate marketing is not a network of links, but an ecosystem of partnerships where creators, brands, and communities work together on growing trust and sales.

Affiliate marketing is developing quite rapidly. The value of the global affiliate marketing industry exceeds 17 billion dollars. 81% of brands note that they managed to increase brand awareness and improve sales specifically through collaboration with affiliates.

Customer Reviews

Buyers trust buyers and, to the surprise of many, seek to know the opinions of other people, especially before spending money. To better understand why we all value customer reviews, let's look at recent statistics:

  • 99.9% of people read reviews before deciding whether or not to buy a product.

  • 96% of buyers specifically look for negative reviews because they want to know everything about a product, especially its flaws.

  • 49% of users trust online reviews as much as they trust advice from family or friends.

  • 60% of buyers are certain that the number of reviews is a factor that influences whether they will purchase a product or service.

  • 84% of millennials do not trust traditional advertising, preferring reviews from third parties.

  • Reposting a review on social media can increase sales.

Therefore, marketers and entrepreneurs should not neglect such a powerful tool. It is important to encourage your current customers to rate your service and leave reviews after every purchase. You can also motivate your customer base to leave reviews in exchange for discounts.

customer reviews

Launching Promotions and Discounts

Launching promotions and discounts is a common marketing technology whose main purpose is to stimulate consumer interest and generate profit in a short period of time. It covers a range of various tactics, such as coupons, contests, loyalty programs, and other types of stimulation designed specifically to encourage a buyer to purchase a product or perform another specific action.

Modern stimulating offers go beyond direct price reduction. Increasingly, brands use value-based incentives—mechanics that add value to the product without devaluing it: early access, bonus content, extended functionality, free upgrades, or participation in private events.

Sales promotion is an essential component of any marketing strategy, especially in cases where a business is looking for new opportunities to increase sales or improve customer loyalty.

The first step for a successful launch of promotions and discounts is defining goals. Your goals should be:

  • specific;

  • measurable;

  • achievable;

  • relevant;

  • time-bound.

Your goals should also align with your overall marketing strategy. For example, if the goal is to increase sales for a specific item, you can offer a discount or set up a special offer. If you want to find new buyers, you can offer a free trial version of your product or a discount for those buying from you for the first time.

The timing and duration of a sales promotion campaign also affect its effectiveness. You need to pay attention to factors such as:

  • target audience behavior;

  • promotions and discounts offered by your competitors at the same time;

  • your own resources.

For example, if your product belongs to a seasonal category, you can launch your promotion before the start of the season. The duration of the campaign should be long enough to create interest but short enough to create a sense of urgency.

There are many different types of sales campaigns, but the following types of sales are most popular:

  • flash sales or sudden sales;

  • early-bird offers for waitlists or communities;

  • free shipping or free returns;

  • bonuses for the first purchase or referral;

  • loyalty programs and cumulative bonuses;

  • bundle offers and added value instead of a direct discount.

Buyers love various promotions and discounts, but businesses need to remember that such campaigns can affect profit. Promotional activities such as discounts and free trials can reduce your sales revenue. To mitigate risks, businesses must ensure that their marketing campaigns are aimed at generating long-term revenue and attracting loyal customers, rather than short-term gains.

promotions and discounts

Monitoring and Analytics

After you have used your chosen strategies for promoting a new product, it is worth allocating time to analyze the results. The conclusion of a campaign allows you to get the full picture. You will see what worked well and what didn't. Additionally, you will be able to analyze key performance indicators to improve them in the future. What specifically should you pay attention to?

  • First, compare goals and key results.

  • Second, evaluate the return on advertising investment (ROI).

  • Third, evaluate how successful collaborations with other brands or influencers were, and review the results of your social media marketing campaign.

This way, you can determine if your company wants to use similar tactics in the long term. You should closely monitor changes in website traffic after blog posts appear, the percentage of opened emails during an email campaign launch, and activity on your social media pages.

Conclusion

There are many ways to use diverse marketing strategies to promote your business, products, or services. It is important to focus on what is most appropriate for your current and potential customers. Before aiming for expansion and a significant increase in sales volume, you need to take care of a solid foundation—namely, your customer base and the connections that already exist between you. Later, you can more confidently use other strategies, such as those we described above.

Frequently Asked Questions

How to promote your products and services?

Promoting a new product or service today is a complex strategy that combines content, community, and audience data:

  • Content marketing—creating useful, interesting, or entertaining content that demonstrates product benefits while simultaneously warming up audience interest.

  • Social Media Marketing (SMM)—activity on platforms with a focus on short videos (Reels, Shorts), Stories, and interactive content.

  • Email marketing—not cold mailings, but a warmed-up series for waitlists, early access, and personalized triggers.

  • Paid advertising—performance-oriented, including creator whitelisting, native advertising, and remarketing.

  • SEO and search engine optimization—for maintaining long-term visibility and organic traffic after launch.

  • Creator marketing—creators as participants in a launch campaign who create their own content about the product.

  • Webinars and online events—series of live sessions for communities and engaging early users.

  • Stimulating mechanics—promotions, discounts, bonuses, early access, free trials.

  • Affiliate partners and communities—real recommendations from users and creators, referral programs.

What is the most effective way to promote a new product?

One of the most effective ways to promote is content marketing, which allows for achieving two goals at once:
a) telling more about all the benefits of the product or service through interesting content;
b) warming up the audience, encouraging them to purchase the product.

What are the strategies for promoting products and services?

Social media marketing, email marketing, content marketing, advertising, and public relations are ideal for promoting products and services.

Which product or service promotion strategy is considered the most effective?

It is difficult to highlight just one strategy, as marketers usually use several simultaneously. First and foremost, you need to focus on your business model and the characteristics of your audience. Strategies that increase interest in your product can be considered undeniably effective. For example:

  1. offer your current customers an exclusive sneak peek;
  2. create a gift guide where you can place the new product among your bestsellers;
  3. share content created by your customers and encourage them to create even more;
  4. offer a discount in exchange for a newsletter subscription;
  5. use targeted advertising;
  6. collaborate with thought leaders.

What are three simple ways to promote a new business?

  • social media—the main channel for first contact and community building.

  • digital advertising—performance-oriented campaigns via Reels, Shorts, TikTok, and Meta Ads.

  • search engine optimization (SEO)—for organic growth and stable traffic after launch.

What are the 4 steps to promoting products and services to customers?

These 4 steps are represented by the following stages:

  1. marketing analysis—defining the audience, competitors, and channels;
  2. planning the marketing mix—choosing channels, formats, and mechanics;
  3. plan implementation—launching campaigns and integrating channels with each other;
  4. marketing control—evaluating results, engagement metrics, sales, and community status.

What are the 5 methods of promotion?

Traditional methods of promotion include:

  1. direct sales;
  2. advertising;
  3. PR and public relations;
  4. personal selling;
  5. sales promotion.

What is the 5W methodology and how is it used for product promotion?

This is a way of segmenting the audience and defining their needs, developed and presented by Mark Sherrington. According to this method, you need to answer 5 questions:

  1. where—where does the customer buy your product;
  2. why—why do they buy it, what is their motivation;
  3. who—who is your customer;
  4. when—when do they buy it;
  5. what—what do they buy, what type of product.

This methodology will help you optimize marketing efforts and remember that campaigns shouldn't be developed just for an abstract buyer; you need to focus on existing data about your customer.

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